At Canaan Site Furnishings (”Canaan”), your satisfaction is of utmost importance to us. Every piece of Canaan furniture is designed to withstand the elements and held to the highest standard in terms of functionality and durability. Canaan warrants our standard products against materials and / or workmanship defects for a period of five (5) years from date of invoice. Non-standard or custom products has a period of one (1) year from date of invoice.
The warranty does not apply to damage resulting from misuse, accident, negligence, tampering, vandalism, clearance or that has been modified, altered or repaired by anyone other than Canaan. Canaan will, at its option, repair, replace or refund products if purchaser received damaged, defective, or wrong item(s).
If you have any questions about your warranty, or whether a product can be returned, please contact us and allow us to demonstrate our commitment to quality and service. Please refer to our Care and Maintenance for more information.